Find all hotels by Independent in Van Nuys, CA

"Everything was fine "

"Poor experience getting out of the parking structure. Took us 30 mins just to get out. We scanned our parking ticket and the system kept telling us the ticket we scanned was closed. Scanned QR code it wouldn’t take me card had to do it over 5 times I’m hoping I didn’t get charged all of them times, going to have to contact my back to make sure I wasn’t over charged."

"It was good all around"

"Clean rooms and facilities. Towels and sheet quality could be better but you can’t beat the value."

"Really nice room, easy to check in. "

"They only reason ranking it over all good rather than excellent after I checked out is because when I checked in the night before, I was told there is a shuttle every hour on the hour. However when I went down to catch the shuttle the next day to go back to the airport, I was told the shuttle is under maintenance and wouldn't be running until 2:00 p.m! I had to take an Uber to the airport which was more expensive than the shuttle."

"Pool could be cleaner, but staff is absolutely amazing!"

"Room service food was not so good. Breakfast was good . "

"So I was here for work and stayed in the back of the property. First I booked on line and when I got to the property it was almost 2k more than I booked for. The bar and restaurant they claim to be open starting at 5 never was unless it was for a private party. The building Nextdoor had parties for two days that lasted until 3am. The front desk didn’t disclose that the restaurant wouldn’t be open nor did they disclose the noise complaints from other guests. For three days I stayed awake, called the front desk with the same answer “we can’t do anything about it.” It smelled like weed every time you walked in. If you’re planning on getting rest so you can work don’t stay here! "