"Room was small even when we upgraded to the executive. Also expensive and aged. The bathroom fixtures and TV were particularly dated. The ‘free’ breakfast wasn’t really a free breakfast but instead a bagel and a cup of coffee. I paid a lot for this stay and was very disappointed."

"Park Lane has always been an excellent stay right across the street from Central Park."

"Great location for Broadway shows and Central Park, sizable rooms esp for NYC, super comfy bed. We have no complaints."

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"It’s looks really regal and all the gold accents were so nice to see around. The staff were all amazing like Jose, Edmond, and Saleem. They were so helpful when it came to parking and even getting my luggage (it was a lot) up to my floor. The only thing that was frustrating was the restaurant because even though it’s inside the hotel, I didn’t know we had to reserve a seat (which is understandable) but as a guest I just thought we could just go whenever it was available."

"To have rich breakfast"

"Hotel is dirty room are tiny."

"Everything was wonderful including staff, location and accommodations."