Find hotels near Turton Tower, Bolton from SAR 194

"Swimming pools and sauna rooms are excellent. Room was very clean and spacious with all facilities available"

"Very comfortable"

"Clean rooms, staff were great and the breakfast was hot. However, there is is a charge for using the pool which wasn't clear on the site before booking."

"I have been to this hotel a few times now and always found the staff friendly. This time round as i went with my family my mother with her walking stick "

"Lovely old estate transformed into hotel. The staff was great - helpful - attentive. The hotel restaurant was also a reason to just stay on site and not waste time and effort to look for another meal solution. Highly recommend."

"It’s poor, we booked the place and went there, and they told us there was no rooms available and to ‘somewhere else’ and stay there, which is unacceptable "

"Arrived late - quick checkin, clean modern room and decent WiFi. Amazing shower - both power and temperature. Comfy bed"

"Stayed at the Black Dog Inn in Bolton for two nights. The room itself was comfortable enough for the price, so no major complaints there. However, the overall experience was disappointing. The first night was a write-off in terms of sleep. Staff gave a late booking to a couple who had been drinking in the pub, and they stayed up most of the night with the TV on at a very high volume. There’s clearly little to no sound insulation, as it felt like the noise was coming from inside the room. Housekeeping was also lacking. Despite leaving a sign on the door requesting the room be cleaned, it wasn’t reset after the first night and towels weren’t changed. Small details were missed too, like no cups provided for the kettle and tea-making facilities. For the price, it’s not the worst place to stay, but the noise and lack of attention to basic service would put me off returning."

"The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was not communicated beforehand, despite the host being responsive prior to the stay. Communication during the stay was poor. Messages raising concerns were largely ignored, and responses did not address the issues. It took further problems (power tripping throughout the kitchen) to get a reply, and this was only to check if the lights were on advise the problem would be looked at on the day after (our day of checkout). Fortunately we found the fuse box downstairs and found the issue, this happened 2 more times between out last night and morning of check out. Hotels.com did eventually provide a partial refund due to the hot tub, mould, and lack of communication. Overall, the property has potential but is let down by inaccurate listing details, maintenance issues, and poor communication from the host."