"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Very friendly and welcoming staff, breakfast buffet was excellent and all good with the room - powerful shower and comfy bed. Highly recommend "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as...

"Room lovely clean comfortable everything i needed . Staff helpful food good . Christmas decorations outstanding . Will be back ."

"We really enjoyed our brief stay. A wonderful blend of old and new. Great fun at medieval banquet. "

"The staff were all amazing people who were polite and wanted to make my stay pleasurable. The facilities are clean and exciting. The rooms are all clean and well desiged"

"Everything. All the staff were courteous & the room was lovely."

"The room was very clean and the reception staff were very friendly "