Find all hotels by Independent in Thornton from SAR 587

"Great staff. Lovely breakfast in room for £5 tray charge (booked room rate with breakfast included). Central location but what let's it down was the loud music blasting all night outside till way after midnight. We were on the fifth floor and it was so loud I couldn't sleep. "

"This was our first visit to the newly refurbished Met and we were not disappointed, as the hotel is very classy and has great amenities. The room was lovely with a choice of biscuits, cans of water, coffee and tea facilities and also a bar of chocolate, which was a nice touch. The bathroom and the decor in the room was very nice and although an unusual layout, due to the position the room was in the building (long and thin, rather than usual squarish of most hotel rooms), this wasn’t an issue as very comfortable, and bright, with very good A/C too. Only disappointing thing was the water pressure in the shower was very poor and could be improved, but didn’t spoil visit. Breakfast was very nice too, with a good choice of hot and continental options. They did have scrambled egg in the hot food section, but you could also ask for fried or poached if you wished. Will definitely visit again in future. "

"Breakfast was great but expensive at £20.00. Great location by the lock. Comfy, large bed. Very clean and staff were super. Gym well stocked but could do with an extra treadmill! "

"Stayed here many times. Room clean, and tidy. All the staff I had conversations with were friendly and helpful. If I was being picky the only slight negative is the narrow car parking spaces."

"Always good when we stay here. Consistent and never any issues"

"Lovely hotel properly in great location. "

"I stay in hotels around six times a month, and I can honestly say this was one of the poorest experiences I’ve had in a long time. In the restaurant, every steak dish on the menu was unavailable, and the only real alternative offered was a burger. When the food arrived, I asked for condiments — they never appeared. The place was quiet, yet no one made eye contact or checked in, despite me being seated right beside the bar. I eventually ordered dessert, waited 15 minutes, and had to chase it up. Seconds after I asked, it suddenly appeared, clearly forgotten about. To top it off, a service charge was added automatically, which felt completely undeserved. The room wasn’t much better. I was woken just after 6am by the shower in the next room — unbelievably loud, far beyond anything I’ve ever heard in a hotel. At checkout, I was told I had an £18 parking charge. When I questioned it, I was told it had “nothing to do with them” because it was a third‑party company, despite the hotel collecting the payment. Not exactly taking ownership of the guest experience. Overall, the hotel trades on its name, not its standards. Very poor"

"Staff were very nice and attentive. The hotel was clean, tidy and for the most part, well presented. When I searched for a hotel, I applied the filter for free parking. This is not the case with this hotel as I was charged extra for parking. I can only comment on the room I stayed in but it was quite dated. Windows wouldn't stay open and huge flakes of paint pealing off the radiators exposing old paint underneath. Breakfast: A great selection but the cooked items had sat under the heat lamps for far to long and were hard and chewy. The continental items were also a good selection and much more palatable. The hotel is perfectly located, being a short walk from anywhere you might like to go or see in Harrogate. I would stay again but I'd avoid the cooked breakfast. "

"The hotel was centrally located which made it easy to walk to many attractions such as the Trinity Market and The Royal Armory Museum. The staff were friendly and ready to help. The breakfast buffet included many hot breakfast items, as well as pastries, yogurts, and cereals. The gym overlooks the courtyard and was well equipped. "