Find hotels in Thorndale, London from SAR 218

"The pool is packed with kids and parents. Not great for a relaxing swim, but it is a hotel geared for young families. The hot tub is nice to unwind. Only allows 7 people at once. Shelly's restaurant in the hotel has yummy food and a good variety. My only disappointment is there is no free continental breakfast. Parents like me who need their morning coffee go to Tim Hortons or Starbucks nearby. Would be very nice to have a cafe inside the hotel with free coffee. "

"None"

"There was no fresh cream for the coffee. Putting coffee ate as a substitution is terrible it is full of chemicals and should not be used in hotels. However the front desk went out of their way to find me fresh milk from the kitchen. Kudos for that . There should be a continental breakfast available for early departures to the airport, ours was 0400. A shame when the hotel offers full breakfast and we couldn’t even get a muffin to go."

"This is really a great hotel overall. It’s clean, the employees were friendly and the rooms are very nice and spacious. It’s located next to all kinds of great restaurants and a shopping mall. I will say, the hotel was fully booked and we came back from a hockey game and had to make a parking spot because there were not any more and it hadn’t snowed in a week, yet the parking lot was complete slush to the point you couldn’t see the parking spot lines and your shoes and socks and luggage were socking wet and dirty by the time you got in the building which was nasty, inconvenient and honestly not very safe for guests "

"Great breakfast. "

"Good"

"Room was clean, staff was friendly and helpful, the pool was great"

"Beautiful hotel, but unfortunately the experience left me feeling really uncomfortable. About 30 minutes after checking in, a hotel staff member attempted to enter my room without warning. Thankfully I had the latch closed, but I was already settled into the room and on a work meeting when it happened. Regardless of what I was doing, having someone try to enter an occupied room unexpectedly is completely inappropriate and honestly made me uneasy for the rest of my stay. I reported it to the front desk shortly after and was given a complimentary drink coupon, but the situation itself was never really addressed in a meaningful way. The other major disappointment was the food. The restaurant service staff were kind and attentive, but the food itself was genuinely poor. My meal was dry, overcooked, and not enjoyable. I brought it to the attention of the restaurant manager at the time, but nothing was done. Later, the hotel offered to send up an alternate room service item instead. Unfortunately, that was somehow even worse. The vegetables looked dried out and old, ingredients listed on the menu were missing, and the entire plate looked unappetizing and poorly prepared. It’s unfortunate because the hotel itself is beautiful, but between the room privacy issue and the disappointing food experience, this stay did not meet expectations."

"Clean hotel, comfortable rooms, and great breakfast! A great spot for a last minute London stay that was budget friendly. We stayed with our kids. Lots of options for breakfast for them too."