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"Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again."

"Very poor quality bed - can feel all springs. Air with no ventilation options except bathroom window which was overlooked by a crowd outside very tiny fan in room which didn’t help. High noise is no joke - like being in The club in your room especially with window open trying to ventilate the smelly sauna. Breakfasts was extra but nice. wouldn’t stay again."

"Bathroom shower not quite suitable for children"

"Absolutely spot on. We expected quite simple / basic accommodation and were pleased to find it as anticipated - a small cabin like bedroom simply fitted out but completely adequate and spotlessly clean. We didn't arrive until just after 8pm but were cheerfully greeted by a very helpful Chris (despite him being towards the end of a busy day for him - when we arrived he was part of a small team clearing up after a wedding or birthday celebration of some size). He directed us towards a nearby place...

"Room in fully operational and no repairs required (a rare experience at ahotel in UK)!"

"Good space with upgraded room. Comfortable and clean"

"Cleaning the terrace and fix the AC"

"موقع رائع وفندق مريح "

"This is a 5 star hotel and is away from the city centre. It’s quite a distance from the national express coach station but closer to the Flix Bus stop. It’s uphill from downtown and nobody knows where it is. We have asked 3-4 people to finally find the hotel behind a hill. The breakfast was more than we had asked for. It’s so fancy with all kinds of hot and cold food you can imagine. There’s mango purée, fresh berries juice, regular milk, yogurt, soy and oats milk, etc. It’s like having lunch...

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"I absolutely loved this hotel and the location! The staff was always very kind and very accommodating. I absolutely loved the breakfast buffet, it was well-maintained and everything was always fresh. I loved the hotel room. I only wish there was air-conditioning but other than that everything was great."

"Excellent staff easy to access"

"Great location for the city center. Clean rooms and the breakfast was great!"

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."