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"The premises are permeated by a pervasive odor of cigarette smoke. Within our assigned room, only one electrical outlet is functional, the bedside lamp is non-operational, and the shower exhibits mold growth. Additionally, one of the bedsheets has an unpleasant odor, and both the elevator and the hotel facilities require comprehensive cleaning."

"The entrance had a pile of Dog poop. The elevator had a stank of mildew. The furniture in the lobby was dirty and matted. The room I had the socket was hanging out and the carpet was detached from the floor board. We didn’t receive any wash clothes. My mother had a room too and her pictures were not hanging on the wall. Toilet wouldn’t flush. People who were not guest at the hotel were eating breakfast."