"They have two locations right near each other. When I'd found that I'd booked the one a block away, they quickly changed for me without issue. Very helpful!"

"Property did not make me aware that I had to pay for parking. Good breakfast though."

"Really heavy air freshener smell in rooms and hallways (instant headache!), only 1 of each towel so we had to share after a shower, weird entry/drive way with awful speed bumps. Comfy bed, reasonably quiet until 4am when people start getting up and leaving...."

"Hotel was close to Gatwick and room was excellent. Bed was very comfortable. Well equipped with hair dryer and coffee machine. Front staff person was very helpful and even loaned us a UK electrical adapter..!!..and the Pub/Restaurant attached was excellent, great food and so many options..!!.."

"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay. 1. Breach of Contract & Misrepresentation I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day. Upon checking in late at 22:45 on 13 May, we were given a...