"The location was excellent, close to the railway station and the RailAir stop, which is why we chose this hotel. Our biggest complaint were the two single beds, they were uncomfortably hot with only a single very heavy duvet. As simple sheet and blanket would be much more comfortable."

"Took an age to check in as only one person working. Tried to go for lunch in the brasserie while we waited to check in and were told there were only two people working so there would be a delay if we wanted to eat. There were only 4 people in the restaurant, so hardly busy. Not the standard of service I would expect from a Malmaison, so a little disappointing."