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8/10
Lovely property in a good location only a few minutes walk (if steep) to the beach, railway station and shops. Great views from the balcony. Very nicely furnished and styled, the owners should be very proud. Nice to find a bottle of milk, wine and a bag of crisps waiting for us.
The only let down was the housekeeping. Considering arrival and departure times are now later and earlier (5pm and 9am) to allow for 'deep cleaning' due to Covid. I was left wondering what they'd done with the extra two hours.
All the kitchen cupboards around the knobs were sticky and grubby, the work tops and hob were tacky, I had to clean them with some Cif. The bed was obviously made in a rush or just without care as the corners of the fitted sheet hadn't been pulled down over the mattress properly and the duvet cover was on inside out! I had to pull the bedside cabinet forward to access the wall socket and there was, and probably still is, quite a layer of dust and hair behind the bed which could have easily been cleaned with the crevice nozzle on the vacuum. My husband lost a slipper under the sofa and on retrieval found it covered in dust and fluff.
This isn't rocket science. Making a bed and cleaning down obvious touch points and surfaces are basics... especially during a pandemic. I think the problem is the use of trigger sprays instead of a good old cream cleaner which is a gentle abrasive and removes the dirt.
As I didn't want to faff around on my weeks holiday, calling the office to complain I just got on and cleaned it myself... it only took a few minutes. Just a shame the cleaner didn't do it in the first place...it would have only taken them a few minutes too.