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"Exceptional customer service and overall quality"

"An absolute (new) hidden gem for London hotel options! I had the pleasure of staying a few nights and I highly recommend it. The staff are lovely and a shout-out to the reception team who were friendly, helpful, and supportive. The hotel is very new and so has the new-smell vibe and so make for a very comfortable stay. The room was very well appointed and a comfortable size for central London, with excellent soundproofing from external noise and between rooms. The bed was great and the bathroom...

"Second time staying here and I think the location, the staff, the luxury for the price is better than west end stuffier hotels I have stayed in. This is for personal travel not business so it’s my hard earned money I am spending."

"The air conditioning was wonderful during the heatwave. The room was very inviting. It’s very close to Farringdon station and grocery stores as well as restaurants. The staff were very responsive."

"I was very happy starting with the neighborhood, the welcoming staff, the quiet elegance of the hotel and the public rooms, and the layout and details of my room. I was happy to wake up in comfortable bed, with excellent breakfast service, and I was happy to be greeted when I returned at night."

"Sehr schönes Haus, sauberes Zimmer, top Lage."

"Centrally located. Spotless and kind reception staff. Right by the Sky Garden, short walk to Tower Bridge, Close to many underground stations. I just wish they had daily room service. Other than than, great place, great value"

"The staff at this property were incredibly friendly and provided exceptional service. The breakfast buffet was simply amazing, perhaps the best we’ve ever had. We had a fantastic experience and will definitely be returning to this property next time we’re in London."

"Staff were helpful. Beds are small for a couple, and uncomfortable. The courtyard is used for smoking, which is unpleasant when getting one of the lifts. Kitchen facilities are reasonable. WiFi is decent for work or streaming."

"Ok, but uncomfortable "

"Lovely hotel for the price"

"Todo muy bien"

"Great location, very comfortable room, nice breakfast, special recognition of my husband's birthday"

"Great service and hospitality from staff. Amazing room with great features. Super clean and tidy"

"A lovely, atmospheric place very conveniently located to the train station and other sites. Several nooks for curling up with a book if you desire. My room on the top floor was gorgeous and a decent size. Depending which room, you may have to navigate stairs, but that was no issue for me. The huge bathtub was heaven for me, as I prefer baths to shower. Someone else might not like that. Staff were friendly and I truly appreciated that my room was available early so it was ready after my long...

"Very clean, but hotel lacked a lot of the charm from the photos online - eg, plants not in rooms, making it feel quite clinical."

"Very cool, well-designed and executed hotel."

"Excellent hotel, great service, my daughter left her cell phone in the lobby and within 5 minutes, a member of the staff had figured out it was ours, contacted the main office, obtained our contact info, and called to alert us. Also, units very clean, location and access to tube excellent, great market across the street, Lime bikes 2 minutes away, beds very comfortable, and smart TV a plus. In addition, the Reno fitness center was outstanding, with a full complement of well maintained exercise...

"Very nice place and fantastic staff."

"Great location. Well designed hotel"