"At check in, 5pm, was told my reserved tower suite view room was already given away. They found another suit but it did not have a view of the city. I asked if I would be given a discount, sense I am losing the city view and they said that could not be done. There was no bedding for the couch bed, so had to get that brought to the room. They brought this up within the hour. The seperate kitchenet did not have a microwave or refrigerator. But the main bedroom had a fridge. This was a very busy...

"Everything"

"Double paid for parking and the parking attendant had an attitude about how it didn’t show that I already paid. The elevators were clunky and sounded like they were going to fall apart. The room felt like it was falling apart. Wallpaper peeling corner beads exposed. Rusty corners and fixtures hanging out of walls nearly out of the wall completely. Not what was expected for $500 a night."