Find hotels near Spencer House, London from SAR 713

"Very good location and super quiet rooms considering ours was facing onto Oxford St and on the 2nd floor. Room is quite dated in an Art-Deco style but plenty of electrical sockets, comfy bed, decent hot shower and clean."

"We enjoyed our stay room was smaller then I thought and outlook was the inner courtyard. Breakfast was excellent and the staff were very attentive."

"Great location but that’s about it. Dirty towels, extremely small room, sink backed up, one roll of toilet paper, AC not working. Wouldn’t recommend staying. Ended up booking a new property the same day we arrived and eating the cost of both hotels to get out of there."

"Very good location, close to tube station. Nice breakfast. Tiny rooms. You have to ask for housekeeping otherwise, they won’t do your room. Comfortable bed. Not much room to move around the bed or to place your things. Good for one or two nights at the most but not for longer stays."

"Outstanding 5 star hotel "

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "

"This hotel is lovely, all staff are amazing helpful and friendly. Rooms are clean, beds are comfy and the hotel is in a great location."

"Ok was worth the money for location"

"It was ok"