"Room was a good size and very clean, staff were very friendly. What I would say is if you don’t like to sleep in a hot room, turn the heated towel rail off immediately. There isn’t a switch as such, in my room there was a breaker switch at low level by the door. Besides that, the hotel is in a great location and plenty of parking."

"Friendly and helpful staff, comfy bed, lovely breakfast, great location and fabulous spa. "

"Welcoming staff, clean rooms, cosy reception area, nicely decorated rooms and amenities. Chic bar/cafe/food and work area. Was perfect for my trip, close to the docks and centre of Southampton for tours, shopping and history."

"Lovely clean room"

"Lovely room, beds were perfect slept perfectly. Bar was lovely, service perfect. Breakfast was gorgeous, highly recommended, would consider staying again."

"When you consider that the hotel started its life as a coaching house in the 1840s it is nigh on 200 years old! It is quirky and still has the feel of buildings that were designed at the time - it has great character, is very comfortable and ideally situated in the city centre. The management clearly take a lot of pride in the hotel. Great place. "

"I arrived a day early by accident 😬 but the staff were amazing and changed my day for me which i was truly grateful for. The room was spotless with a heater, fan, iron, hairdryer, kettle etc... I had a lovely evening swim in the heated pool. I didn't eat there as i was with my 13 year old daughter so we went to the nearby shopping center for food and a mooch around but the food at the hotel smelt so nice and it looked good with a nice bar and lounge area. Would recommended and would...

"Lovely room, very comfy bed. Enjoyed our swim. Delicious food. "