"While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel....

"the room wass a dump the entire hotel smelled like ciggerrette smoke the desk person didnt care couldnt speak english oputside had weeds all around the motel total disreguard for the hotel "