Find all hotels by Independent in Southern Alberta

"Using parking lot for long term parking. I place to park for guests actually staying the night. "

"Great location near the ski bus and all the downtown restaurants. Well appointed rooms. Good breakfast place in the hotel- fast enough to catch the 745 Louise bus. Hot tub and heated pool outside is nice to relax in. "

"The chairs and sofa were old, hard and very uncomfortable! Although staff said the pillows were new, they were also hard and uncomfortable. No furniture on the patio."

"I have been in banff over 100 times this is my first time in this hotel waw by far one of the best hotel my kids love this place big room everything was perfect."

"Awesome location. Staff was very helpful and polite."

"We stayed at the Otter Hotel in mid April. Excellent stay at The Otter hotel! The sauna and hot tubs on the roof were a fantastic way to wind down at the end of the day. Hotel was stunning and the staff was amazing. Parking garage onsite was wonderful. The hotel stay came with bus passes to get around town which was very helpful. Staff had great recommendations and accommodations as well. Upon arrival you could puck different coffee or tea to bring to your room to use the pour over that was in room. Wonderful experience, would stay again!"

"We stayed only 1 night and did not use the facilities or the breakfast bar. While the room was just fine for its cleanliness, etc., the neighbouring room had a dog that barked nonstop from 10:30 pm to 11:45 pm. I would have thought rooms that allow pets would not be right beside rooms that do not. For non smokers such as ourselves, it is unfortunate that the front entrance has a strong lingering smoky smell. "

"Excellent place to stay. New and fresh and rooms and restaurant were great!"

"I stayed at the hotel for a sewing retreat. The room was clean and comfortable. Renovations were underway in part of the hotel but didn’t affect my stay. The food service for my event was excellent. The servers were cheerful. Breakfast at the hotel was good but I didn’t enjoy dinner at the restaurant. I felt the meal was overpriced for what I got and the food wasn’t great. The room cleaner did not replenish the bottled water or coffee pods throughout my stay but otherwise was good."