This place was so unorganized. I came to this resort with a big group for a wedding, and the hotel was not prepared for us.
The food was mid or bad AND we received stale chips at the Mexican restaurant even after we asked if we could get a new batch. For breakfast, the only thing good was the omelette, because it was made fresh. Some of my friends would get drinks at the bar, and their cups would have lipstick marks. Thankfully, I had my own thermos to drink out but that should not have happened.
One of the days, they were doing construction on the stairs in front of my room, which started at 11 am until I left for the wedding at 3:30 PM. It was loud and there was so much dust and debris. My boyfriend was unable to take a nap and we had to be careful when opening the door.
I even left the room at some point to get water and saw the wire of the jackhammer. I stepped over it, but before I got my other foot over, the worker pulled on the wire, tripping and almost making me fall.
My boyfriend told me that the gym equipment wasn't the best either. The treadmill was running slowly and wasn't tracking the mile correctly.
When I went to customer service to let them know about the construction and everything, the lady looked at me like she didn't know this construction was happening and apologized. Later that night I got a small plate of brownie with a note thanking us for the visit to the resort and to leave a positive review.....
I would not recommend this place!