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"This is my 2nd time staying at the hotel , this time around I was not too happy simply cause I was not able to make reservations for a restaurant due to the package i had. The staff advised me to come at 9am to make a reservation which I did, when I went at that time they told me because of my package I would not be able to make a reservation right away I believe may cause I wasn’t VIP when I came back 2nd time at 3pm they told me that there was no more reservations available I told them the...

"Muy buena comida, buen servicio y habitación confortable, solo no funcionaba el minibar de la habitación ni la plancha!"

"Deben mejorar el entrenamiento y el sonido"

"The stay and staff was great"

"The only thing there wasn’t any vegan options so I was hungry most of the time"

"great staffs"

"Me super encantó. Lo recomiendo bastante. El personal super atentos. Limpieza 💯 Instalaciones 💯 Las piscinas 💯 Los restaurantes a la carta y sus comidas 💯 Lo único que si debieran tomar en cuenta es la comida del Buffet, no estaba mala, pero siempre se repitían lo mismo. ¡Muchas gracias! Obvio volvería"

"Excelente servicio, la comida es buena, lo mejor de todo es la playa y el servicio! Todos son muy amables aunque el lugar necesita renovación pero por el precio que pagas está bien!"

"This hotel was extremely affordable and nice! The food was AMAZING and the staff were wonderful! Miguel in particular was an amazing staff member and went above and beyond to make sure my fiance and I had a great stay."

"Me encantó súper tranquilo 💕"

"Facilities are beautiful and clean but it stops there. I travel to Puerto Plata 2/3 a year for the past 5 years and this resort has been my least favorite. Several of the employees were rude and most activities were closed. The most alarming was resort security harassing us for money when we were alone on the beach. A man wanted to sing for us and demanded money. When I told him no he became hostile - it was really scary. Who do you call when it’s your own resort security trying to rob you? We...

"Super clean and very friendly staff. The only issue was that when the light went off, the TV kept turning on and off, so I didn't sleep well and kept getting up to turn it off. Great hotel, overall!"

"clean comfortable and staff where friendly."

"En servicio al cliente son mil de mil, la propiedad está bien hermosa e higiénica y después que se termine de remodelar va estar mil de mil"

"Bien 👍"