Find hotels near Sixto Escobar Stadium, San Juan from SAR 579

"Really good location, room was okey nothing amazing, "

"Great stay"

"Property is beautiful, staff is pleasant and helpful. Location is great. Only issue I had is day of check in @4:30pm my room wasn’t ready. But we were able to walk around the property and the amazing views by the beach and pool. Main problem was after I was told our room was ready, they did not have the room I booked. 2 adults with 4 kids they tired to give us two separate rooms not connecting which would not work for us. To try to make it better, they gave us 3 connecting rooms. The area and condition of these rooms were not great at all. No hot water, no ice machine and just out dated. Completely ruined my daughter’s 16th birthday. Which was the very first night! We lost time which was frustrating. We then had to wait for the next day to get our original room which was great but major inconvenience to our travel plans. "

"Only issue is that there was major construction happening in front of the hotel, blocking the entrance for cars and creating loud noises during the day. I would likely have chosen another hotel knowing this information beforehand."

"I’m sure at one point this was a beautiful, beautiful property but because of hurricane you can see the deterioration of the property. There are areas where there’s just broken off cracked stucco and the second elevator of only two elevators up to the rooms was broken the entire time we were there, and the lobby is beautiful, but it was a ghost town therefore, some of the bars and restaurants were not open for business because there was no business. "

"Arrived very early to the hotel (10am) so knew the room would not be ready. After a wait to be seen by the unhurried reception staff we told them of this and they stored our large cases for us and said they would send us an email when the room was ready. Waited until 4pm and as no email had arrived we asked to check in 'officially'. We were told the room was 'being inspected' and would be another 10 minutes. Half an hour later we went to reception yet again and was told it wouldn't be long. After another 10 minutes it was finally ready. The staff did not tell us of the welcome drink, resort fee etc etc. We then went to the bar and waited for anyone to turn up. The reception staff could see us waiting but showed no interest at all. No smiles, no niceties and certainly no apologies from any staff we interacted with during this time. Breakfast was OK. The hot water urn had been used for coffee previously so my tea tasted of coffee. The older chef was great and was saying good morning and asking if he could get us anything. He and one young lady receptionist and one older cleaning lady were the only members of staff we interacted with over 3 days that seemed cheerful, pleasant and keen to provide a good service. Male pool restroom had no hand towels for 2 days and today no toilet paper either. The shuttle bus is a good service and a great choice to get to the beach or Old Town. Overall, we're amazed at the positive reviews here as we thought it was pretty poor. "

"Friendly staff "

"yes, they were very comfortable "

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