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New Hotel Collection Smoky Mountains

2.5 star property
Hotel with free parking, in the vicinity of Wilderness at the Smokies

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Photo gallery for New Hotel Collection Smoky Mountains

Fridge, microwave, dishwasher, coffee/tea maker
Individually decorated, individually furnished, blackout drapes
Suite, Multiple Beds, Non Smoking (Efficiency) | Individually decorated, individually furnished, blackout drapes
Exterior
Individually decorated, individually furnished, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Room options

About the neighborhood

Map
101 E Main Street, Sevierville, TN, 37862

What's nearby

  • Dolly Parton Statue - 2 min walk - 0.2 km
  • Wilderness at the Smokies - 3 min drive - 3.5 km
  • Soaky Mountain Waterpark - 4 min drive - 3.8 km
  • Sevierville Convention Center - 5 min drive - 4.5 km
  • Titanic Museum - 7 min drive - 7.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Cracker Barrel - ‬20 min walk
  • ‪El Paso Mexican Restaurant - ‬17 min walk
  • ‪Starbucks - ‬18 min walk

About this property

New Hotel Collection Smoky Mountains

Hotel near Wilderness at the Smokies
Located close to Sevierville Convention Center, New Hotel Collection Smoky Mountains provides a rooftop terrace, a coffee shop/cafe, and laundry facilities. Be sure to enjoy a meal at Honeybee Coffee, the on-site coffee shop. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, an elevator, and luggage storage
  • Concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as fireplaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Honeybee Coffee
  • Seasons 101
  • Sky Lounge 101

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.83 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • In-room coffee
  • Laundry facilities

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville

Frequently asked questions

Is New Hotel Collection Smoky Mountains pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Hotel Collection Smoky Mountains?

Self parking is free at this property.

What time is check-in at New Hotel Collection Smoky Mountains?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at New Hotel Collection Smoky Mountains?

Check-out is at 11:00 AM.

Where is New Hotel Collection Smoky Mountains located?

Located in Downtown Sevierville, this hotel is 2.4 mi (3.9 km) from Wilderness at the Smokies and 2.7 mi (4.4 km) from Sevierville Convention Center. WonderWorks and Titanic Museum are also within 6 mi (10 km).

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New Hotel Collection Smoky Mountains Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 118 reviews
Rating 8 - Good. 19 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious accommodations.
Stayed 5 nights in Aug 2024

8/10 Good

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, excellent accommodations.
Stayed 3 nights in Feb 2021

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room to stay...

The room was amazing... only issue was that the room floors were not clean they left dust under my socks
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful place and incredible staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Eulalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and very roomy. Easy to get in and out.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and surroundings. I will stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Accommodations. I highly recommend this hotel
Stayed 4 nights in Feb 2021

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very classy and relaxed. Loved the restaurant and rooftop

10/10 Excellent

Sacoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gloria's family vacation

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.
Stayed 3 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
Stayed 3 nights in Nov 2023

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent choice for families. Our unit had three bedrooms and two bathrooms with a full size kitchen. It was well equipped and perfect for families looking to be close to Dollywood and the surrounding area.
Stayed 3 nights in Aug 2022

10/10 Excellent

Marcela

Gorgeous little corner

The stay at Central Hotel was terrific. The only thing was that we were next to a bustling road, and the quiet wasn't so peaceful with all that traffic noise, but overall the cleaning was excellent, the place was just beautiful, the staff was terrific, and the restaurant downstairs was Devine!
Stayed 4 nights in Jul 2022

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on in Sevierville!

This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Stayed 2 nights in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were great, rooms were spacious, but could’ve use more hooks in bathroom for towels or towel bars. Wished restaurant was open daily especially for breakfast. Coffee shop was fine however. Location was great and employees were very, very friendly.
Stayed 4 nights in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Stayed 3 nights in Jan 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make our stay awesome. Snooki’s the maintenance man was so much help.
Stayed 3 nights in Dec 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Had never heard of the hotel but I won’t forget the next time. Beautifully updated. Bigger than my apartment I live in now and much nicer. If I could buy one of those rooms I sure would.
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen L

Liked: Staff & service, amenities, property conditions & facilities
Loved the building very cool, You do have to request clean towels and not convenient for early checkout front desk opens @ 9am. But would definitely stay at this hotel on next trip to the smokies, all the piegon forge attractions are 10 minutes away, & alot of great restaurants
Stayed 7 nights in Jun 2022