"Excellent room; staff was amazing. Central location to East London area & close to underground transit station. "

"Lovely staff and great hotel, a small but comfortable room and lovely beds. "

"The room was fine, it was clean but a little dated. The beds (2 singles) though were very uncomfortable. One had the springs poking through. On asking for a mattress topper or a different mattress, the response was that this was not possible. Mattress toppers were later added but why indicate this is not possible when it is? We were cold on the first night and requested a blanket. We were informed that the hotel did not have any blankets! After considering moving hotel we were given a second...

"Booked a twin room and was told that’s what I had on check in. Wasn’t the case and a palava to sort after a 6 hour drive"

"The hotel is a five minute walk from Gloucester Road Tube and close to Kensington Palace and the Albert Hall. There are shops and restaurants within ten minutes walk. The room interior was very clean and the bed was large and very comfortable. The bathroom was also very clean, the shower was super powerful and hot, the towels were large, but the room would benefit from having a makeup mirror. The reception and bar areas were elegantly decorated and comfortable. And the staff were very friendly...