Find all hotels by Independent in Satsuma, AL

"Very disappointed. There was used soap in the bathroom. A huge hole under the facet. I would shower due to the possibility of a bug coming out. All the amenities for coffee yet no coffee pot. Beautiful and historic but I would not recommend."

"The tv is in an awkward position for viewing while in bed. The AC did not work properly. The floors needed better cleaning. Won’t be staying there again."

"This place was phenomenal!"

"Everything thing was just like we were home. I just wish someone would make it that if you stay a week or so the prices shouldn't change on you. You should be locked in."

"The staff was so helpful and friendly. The property and rooms were clean but our bathroom needed an update. It looked like it needed some work. It wasn’t an issue of cleanliness but rather an issue of needing to be replaced/updated."

"The rooms were filthy. It was Hair. The tubes was dirty. The knob on the tube had broken before we got there. We told them to fix it. They did not. We asked for clean towels and sheets. They told us know we asked for our room to be clean they said they don’t clean the rooms we would like a refund."

"Police presence throughout the night. Someone running and screaming in the hall ‘they are trying to kill me”. Called 911 x2. Front desk assistant manager Teyana (?) EXTREMELY rude hung up on me twice. Ordered staff silent as to what went on. We were up all night and because I booked through Expedia they did not offer a refund. We left as soon as the we could after the police had left the next morning. Do NOT stay at this hotel. Not safe. Not accommodating. Didn’t even offer a refund. Nothing!!! This property says Marriot but it is a managed and owned property of Image Hotels. A night of terror for us and not one offering of compensation for the nightmare stay. Stay Clear!!! "

"Great stay very clean!!!!!!"

"Good"