OTARU RETREAT KURAMURE by Onko Chishin

Property class: 4.5

Choose dates to view prices

Located close to Asari River Onsen Ski Area and Ski Village Asari, OTARU RETREAT KURAMURE by Onko Chishin provides a nightclub, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a library and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is SAR 1,510
SAR 1,827 total
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite with Semi-Open-Air Onsen

A modern room with a large window, two black chairs, a round table, and pendant lights.

Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Four-Bed Suite with Semi-Open-Air Onsen

A modern interior with a wooden floor, a dark ceiling, and a large window overlooking a snowy landscape.

Four-Bed Suite with Semi-Open-Air Onsen

  • River view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Junior Suite with Semi-Open-Air Onsen

A room with a large window, two chairs, a table, and a television.

Junior Suite with Semi-Open-Air Onsen

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Japanese-Western Suite with Semi-Open-Air Onsen

A modern interior with a large window, a flat-screen TV, and a minimalist design.

Japanese-Western Suite with Semi-Open-Air Onsen

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen

A modern living room with a large window, a flat-screen TV, a wooden table, and a staircase.

Japanese-Western Maisonette Room with Semi-Open-Air Onsen

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Maisonette Room with Private Onsen

A modern living room with a staircase, a sofa, a coffee table, and a large window with a view of a snowy landscape.

Japanese-Western Maisonette Room with Private Onsen

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Futon
  • Free wired internet

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About the neighborhood

Located in Otaru, OTARU RETREAT KURAMURE by Onko Chishin is in the historical district and on a river. Otaru Art Village and Bank of Japan Museum are cultural highlights, and some of the area's activities can be experienced at Asari River Onsen Ski Area and Ski Village Asari. Don't miss out on a visit to Otaru Blue Cave SaltValley408. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and snowmobiling. Visit our Otaru travel guide
Map
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154

What's nearby

  • Ski Village Asari
    3 min walk - 0.3 km
  • Asarigawa Hot Spring
    5 min walk - 0.4 km
  • Asari River Onsen Ski Area
    6 min walk - 0.6 km
  • Asari Sky Loop
    16 min walk - 1.3 km
  • Otarunai Lake
    5 min drive - 2.4 km

Getting around

  • Asari Station
    12 min drive
  • Hassamu Station
    23 min drive
  • Sapporo Okadama Airport (OKD)
    47 min drive

Restaurants

  • 回転寿司 魚一心 小樽店
    7 min drive
  • 美園 ウイングベイ小樽店
    7 min drive
  • テラスブラッセリー
    7 min drive
  • Cocoro
    7 min drive
  • マクドナルド
    7 min drive

About this property

OTARU RETREAT KURAMURE by Onko Chishin

  • Luxury boutique ryokan near Ski Village Asari
  • Located close to Asari River Onsen Ski Area, OTARU RETREAT KURAMURE by Onko Chishin provides a nightclub, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a library and a bar.
  • Other perks include:
    • Free self parking
    • Local cuisine breakfast (surcharge), a free area shuttle, and concierge services
    • Smoke-free premises, a front-desk safe, and free newspapers
  • Room features
  • All guestrooms are individually furnished, and include comforts such as private indoor hot tubs and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Highchairs, children's dinnerware, and children's books
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with spring water tubs and toilets with electronic bidets
    • 19-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, refrigerators, and heating

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Frequently asked questions

Is OTARU RETREAT KURAMURE by Onko Chishin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at OTARU RETREAT KURAMURE by Onko Chishin?

As of 30 Shawwal 2026, prices found for a 1-night stay for 2 adults at OTARU RETREAT KURAMURE by Onko Chishin on 4 Dhuʻl-Qiʻdah 2026 start from SAR 1,510, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at OTARU RETREAT KURAMURE by Onko Chishin?

Check-in start time: 3 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at OTARU RETREAT KURAMURE by Onko Chishin?

Check-out is at 11 AM.

Where is OTARU RETREAT KURAMURE by Onko Chishin located?

Situated in the historical district, this luxury ryokan is within a 15-minute walk of Asari River Onsen Ski Area and Ski Village Asari. Otaru Canal and Otaru Art Village are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

OTARU RETREAT KURAMURE by Onko Chishin Reviews

9.2

Wonderful

9.6

Cleanliness

7.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 110 out of 156 reviews
Rating 8 - Good. 29 out of 156 reviews
Rating 6 - Okay. 10 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, kaiseki and even better staff and their hospitality!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay. Amazing food and great staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and accommodating!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Otaru Retreat Kuramure really went above and beyond to ensure that we had a great stay and took care of our every need. The kaiseke dinners and breakfasts were truly impressive, what an experience! The property and overall experience were beyond my expectations!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, lovely design and beautiful setting.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service from staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very cool Stay! We loved the kids futon!!😍 Deep dive into the Japanese culture. Everything was super interesting and we can’t wait to be back. Foods were delicious and Location nice next to Asari Ski resort. ありがとうございます！
View from onsen room!!
Breakfast
So much snow !!
Asari ski view from room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. The room and common areas are beautiful and spotless, the staff were so friendly and helpful (Erika in particular was brilliant!), the food and drink were great and the hotel was really well situated to explore the area (although a car is essential). Would highly recommend.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very exclusive stay with excellent food using a carefully selected choice of Hokkaido produce as well as sake and wines. There is a shuttle from the Otaru Chikko station if you organise in advance but you can get in to Otaru using a taxi without any problems. We had an in -room onsen which was gratefully received and used quite a few times. Beds were comfortable but upstairs if anyone had trouble with stairs.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay with peerless service. My wife and I had a wonderful experience.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
Food could be a little better
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3度目でしたが　食事も美味しく 素晴らしい所です 又　是非訪れたい‼️
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有賓至如歸的感覺
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
분위기가 좋습니다 직원들은 친절했고 저녁은 먹어보지 않았지만 조식은 일본식으로 나옵니다 시내에서 접근성은 떨어집니다 프라이빗 온천서비스는 꼭 이용해보시기 바랍니다
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内の場所表示がデザイン重視でわかりにくかったです。ライブラリーがあって良書がありましたが、友人に教えてもらわなかったら、館内案内にも記載されていなかったし、利用できなかったかもしれません。お客様が少ない日だったので、歩けばすぐお声がけはいただきました。インクルーシブのルームサービスはとても良かったです。朝ごはんに果物がつけば、質重視のメニューで、最高でした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5回目位来てます。今回来た時から経営が変わって大浴場が、予約貸切で値段も高く(今回は露天風呂が故障のためお金はかからなかったど)部屋風呂だけだと、好きな時に何度も入れないので、そこを前の様にいつでも誰でも入れる様にして貰えたら、また是非行きたいです。
Stayed 1 night in May 2026