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Frame Hotel Sapporo

3.0 star property
Travelers can unwind with expert massages or stay connected while handling errands at this hotel where attentive service creates a relaxing experience

Choose dates to view prices

Frame Hotel Sapporo offers a peaceful retreat in central Sapporo with a full-service spa and relaxing spa tub. Guests appreciate the attentive multilingual staff, convenient dry cleaning, luggage storage, on-site massages, restaurant breakfast, and free WiFi throughout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night
  • Crib (infant bed) fee: JPY 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Frame Hotel Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1200 per night.

What time is check-in at Frame Hotel Sapporo?

Check-in start time: 3 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Frame Hotel Sapporo?

Check-out is at 10 AM.

Where is Frame Hotel Sapporo located?

Located in Sapporo City Centre, this spa hotel is within 1 mi (2 km) of Odori Park, Former Hokkaido Government Office Building, and Sapporo Clock Tower. Hokkaido University and Sapporo JR Tower are also within 1 mi (2 km). Shiseikan-Shogakko-Mae Stop is only a 2-minute walk and Higashi-Honganji-Mae Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 102 out of 305 reviews
Rating 8 - Good. 141 out of 305 reviews
Rating 6 - Okay. 51 out of 305 reviews
Rating 4 - Poor. 10 out of 305 reviews
Rating 2 - Terrible. 1 out of 305 reviews

Reviews

Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to Odori park and Susukino
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and centrally located between two translations. All train stations are far away from the airport in Sapporo, That is just the lay of the land.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

かよ

電子レンジが部屋にあったほうが良かった
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tadateru

Liked: Cleanliness, staff & service
施設の古さを感じましたが、それ以外は良かったです。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また利用します

駅や飲食店には少し離れるのが気にならない方は、静かでコンビニも近くなので快適です 駐車場は近くのタイムスの方が安いです 大浴場は気持ちいいです。
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yusuke

Liked: Cleanliness, staff & service
立地が良いので便利でした。
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Tani

Liked: Cleanliness, staff & service, amenities
価格も安く、水回りが綺麗なので快適に過ごせました。
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

普通

交通便利，價格也算合理，早餐也不錯；但是就停車部分不通人情，入住當天提早兩小時抵達不能check in可以理解，但還多收兩小時的停車費，重點是停車場是飯店自己的，並不是外面特約停車場，除了房客也不會有其他外人停車，既然要像特約停車場算的這麼精，下次來札幌不會優先考慮這間飯店了。
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Junko

入浴の時間が限られているのが少し残念
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

tomohiko

Liked: Staff & service
Disliked: Room comfort

無題

建物が古い。従業員は良い感じ。
Stayed 1 night in Jan 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2022年6月一泊。快適に過ごせました。 部屋には冬場に使えるパネルヒーターがあり、素晴らしいと思った。必要なものは有償・無償で借りられるので部屋には物がすくなくて使いやすかった。 大浴場は男女交代で使う形だがお風呂場にテレビはついていて長風呂してしまった。今度泊まるときは朝風呂に入れるといいなと思う。 休憩コーナーに漫画が置いてあるコロナが収まればよい休憩スペースだと思う。 また泊まりたい
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Hoai My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about this hotel. Make sure you get the breakfast. All wonderful. Quiet. Excellent customer service.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場付きなので寒い冬の北海道旅行には大変ありがたかった。安価で充実の朝食も高評価。マッサージチェアが無料なのも地味によい。 大浴場が時間帯による男女入れ替え制(各枠2時間ずつ)なので注意。地下鉄すすきの駅・すすきの商店街からは歩けるがやや遠く、雪が積もった時期だと人によっては大変かも。
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場の男性と女性の変更時間帯が、自分の行動パターンに当てはまらず、入浴できない時があった。
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort

懐かしいスタイルのホテル

スタッフは基本丁寧。 フロントまで階段を登り、エレベーターが使えないため、荷物が多い、思いと大変。 深夜の門限と鍵の受け渡しは少々煩わしい。 エコ清掃の要不要をいちいち紙に書いてフロントに持っていかなければいけないのは不便。 大浴場は男女交代なので、今回は時間が合わずあまり使えなかったのが残念。 窓の外が隣のマンションから丸見えなので、カーテンは開けられなかった。 立地、価格等を考えると、次回からは別のホテルで。
Stayed 6 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
ホテルへのアクセスも良く、大浴場やリラックスルームもあり、大変良かったです。札幌に行く機会があれば、また使いたいと思います。
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Shohei

Disliked: Room comfort
ランドリーも充実しており長期滞在に配慮している。 大浴場は男女交代制なのが残念。
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
時間で交代制ですが大浴場が良いです
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Small, but clean

Good for single business traveler, but very easy access to Saporo town, good location!
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

少し残念

コンビニも近く好立地ですが、設備は所々古さを感じます 午前０時を過ぎると出入り口が施錠されて、いちいちインターホンで呼び出して開けてもらうなんて、せっかく歓楽街のすぐ近くにあるのに 面倒です
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy with handy electrical appliances like microwave oven, heater not only warm the room but also dry clothes. Massage armchair services are free for use. Location is good, near shopping street, underground mall and seafood market.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

good location

Just the room a bit small. location was perfect.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Excellent hotel with a hot spring onsen not far from train station and close to shopping and nightlife area.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Michio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プライベートホテルとして最高。

街のほぼ中心街にあるが、比較的小規模で大衆性がなく、わたしたち家族には気に入ったホテルです。浴場は男女時間差ではあるが、部屋バスとは違って疲れがとれる。リラクゼーションルームが広く、マッサージ椅子が4台もあり、リラックスできた。朝食は手造り満載の家庭的な物ばかり。和食"ほうとう”が優しい味で美味しくいただけた。大きなホテルのような混雑や慌ただしさがなく、ゆっくりといただけた。連泊したがプライベートホテル的ニーズに合っている。また利用したい。
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはん美味しかったです。
Stayed 2 nights in Aug 2019