Find all hotels by Handpicked Hotels in Salfords from SAR 569

"There was hair on the floor and a hair grip in the bed. The shower didn’t have much power."

"Excellent "

"The lifts are not safe I was stuck in a lift for 40 minutes the lift was stuck on the 3 rd floor With the doors locked Eventually the fire brigade broke thru the doors I have filed a report with the hotel I videos to support my experience "

"Comfortable stay"

"Positives were - good location, nice surroundings by the harbour, bar and restaurant space were nice. Negatives - I booked a family room with cot and asked for a cot on the booking. I also called two days prior and requested confirmation of the cot. Arrived at the hotel to no cot and queried it at reception. Had not arrived by babies bedtime so asked for it the next morning before her nap. Did not arrive for the second night again. Partner who had just done the London marathon slept on the uneven sofa bed. Broken toilet that was not flushing was to be fixed by maintenance - again did not arrive. Dated in areas such as the access to the spa and those facilities. Poorly maintained - broken lift, no alternative directions given. No water for the sauna and no staff around to support - I used four cups to get to 60 degrees. One shower out of order, another cold water. Two water dispensers in the changing area - neither had water. Overall disappointed with the services and finish of the property. "

"Hotel was clean, rooms were nice, perfect for over night stay. Food was good from the restaurant, staff were polite, Julia on the front desk was very helpful"

"A very lovely place. All staff was very helpful. Kelly was super great as we got in from a long day of travel. The hotel decorations and details very nice. Beds comfortable. Great location to river and shops. I would definitely recommend to others. "

"Convenient location with Parking close to Gatwick airport. Spacious rooms and a lovely deep bath! The pool was a nice bonus although the steam room wasn’t working. The staff were helpful and polite. 4.5 miles from Gatwick and great value for money."

"Lovely hotel, can’t wait to stay again"