"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Very friendly and welcoming staff, breakfast buffet was excellent and all good with the room - powerful shower and comfy bed. Highly recommend "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as...

"Lovely staff on reception desk. Easy check in. My room needed updating though. My son had an upgrade to the new refurbished rooms. Lovely up grade for him. On the whole a lovely stay & breakfast was superb."

"Clean spacious room and great food"

"The staff were really friendly and helpful. Our room was lovely"

"Room was spacious and well equipped. Staff friendly and helpful. "

"Room lovely clean comfortable everything i needed . Staff helpful food good . Christmas decorations outstanding . Will be back ."