Located near Polynesian Spa, Rotorua Citizens Club hosts a daily manager's reception where guests connect with staff. The property offers free in-room WiFi, while the on-site restaurant serves lunch and dinner for those who prefer dining without leaving the premises.
View all photos for Family Room, Non Smoking (Twin-Family)
Family Room, Non Smoking (Twin-Family)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Standard Room, Non Smoking (Twin-Four Singles)
Standard Room, Non Smoking (Twin-Four Singles)
8.08.0 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 4
4 Twin Beds
View all photos for Standard Room, Non Smoking (Single)
Standard Room, Non Smoking (Single)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
1 bedroom
Sleeps 1
1 Twin Bed
View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Highlights
Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 2
2 Double Beds OR 2 Queen Beds
View all photos for Standard Studio, Non Smoking
Standard Studio, Non Smoking
8.68.6 out of 10
Excellent
17 reviews
(17 reviews)
Highlights
Soundproofed
Heating
Refrigerator
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)
Standard Room, Non Smoking, Shared Bathroom (Twin-Single)
Highlights
Soundproofed
Heating
Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 2
2 Twin Beds
About the neighborhood
Inner City, a neighborhood in Rotorua, is home to Rotorua Citizens Club. Eat Street and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Visit our Rotorua travel guide
1146 Rangiuru Street, Rotorua, 3010
What's nearby
Eat Street
2 min walk - 0.2 km
Tamaki Maori Village
6 min walk - 0.6 km
Rotorua i-SITE Visitor Centre
3 min walk - 0.3 km
Rotorua Night Market
3 min walk - 0.3 km
Rotorua Central Mall
10 min walk - 0.9 km
Getting around
Rotorua (ROT-Rotorua Regional)
13 min drive
Restaurants
Poco.
1 min walk
Pig & Whistle
3 min walk
Atticus Finch
3 min walk
Fat Dog Cafe & Bar
2 min walk
The Fainting Goat
2 min walk
About this property
Rotorua Citizens Club
Hotel located in Inner City
A free daily manager's reception, laundry facilities, and a bar are just a few of the amenities provided at Rotorua Citizens Club. The on-site restaurant, Rotorua Citizens Club, offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
A billiards/pool table, an elevator, and a banquet hall
Smoke-free premises and ATM/banking services
Room features
All guestrooms at Rotorua Citizens Club include comforts such as free WiFi and sound-insulated walls.
Hosted evening meal available on weekdays for a fee of NZD 25
Restaurants on site
Rotorua Citizens Club
Things to do
Billiards/pool table
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
ATM
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00
Special check-in instructions
The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 20.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in fee: NZD 20.00 (subject to availability)
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Late check-out fee: NZD 20.00 (subject to availability)
Rollaway bed fee: NZD 20.0 per night
Hosted evening meal: NZD 25.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua
Frequently asked questions
Is Rotorua Citizens Club pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Rotorua Citizens Club?
As of 7 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on 11 Rabiʻ I 2026 start from SAR 231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Rotorua Citizens Club?
Check-in start time: 2 PM; Check-in end time: 10 PM. Early check-in is available for a fee of NZD 20.00 (subject to availability). Late check-in is available from 10:30 AM–
12:30 PM for a fee of NZD 20.00.
What time is check-out at Rotorua Citizens Club?
Check-out is at 10 AM. Late check-out is available for NZD 20.00 (subject to availability).
Where is Rotorua Citizens Club located?
Located in Inner City, this hotel is within a 5-minute walk of Eat Street, Kuirau Park, and Rotorua Night Market. Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre are also within 5 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Rotorua Citizens Club Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Its uniqueness to us was it is just 5 minutes away from
The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Dianne
Stayed 1 night in May 2025
6/10 Okay
Amanda
26 January 2025
It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good.
Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
The hotel was close to the lakeside where we were to attend the outdoor concert the day we'd booked for an overnight stay so it was very handy and very affordable...the room was very warm and inviting the beds were comfortable and the shower was bliss to hop under after spending a night out in the cold.
I just love the convenience of when your hungry can walk down to the club restaurant and have a kai have a few drinks at the bar if you want. The location of in the middle of town. how clean, safe access in and out of the upstairs to our rooms. all the necessities you need for a night or two. This is our go to place when staying in Rotas
This place was very well located and everyone was very nice. We didn't know that a "Citizens Club" is like a VFW in the US, so it was a funny surprise being the only under 55 at the bar/restaurant area. The free parking and wifi were solid.
The room had every basic you'd need, I think the only thing was not having aircon was a little warmer in summer, but they did supply a fan which was nice.
Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
Verified traveler
Stayed 2 nights in Apr 2025
4/10 Poor
HOI FAI
29 December 2023
Disliked: Property conditions & facilities
Check in time ends at 10 PM was not correct. Water supply stopped suddenly in the middle of the night, needed to wait for awhile to let it resume. Room is outdated. But the location is good which is near the restaurants.
The rooms are above a social club that caters for the older generation. The club had snooker tables, restaurant and a bar. The karaoke night was a blast. The club is located close the centre of town and the main attractions. The check in was down by Tina who appeared to look after the check in and run the bar. She was friendly and helpful. The room and shower room were not clean. Above head height there was dust and the shower room extractor vent was in need of a deep clean.
Real liked that everything was clean and tidy the staff went the xtra mile with everything that they could do for us would have liked a microwave in the room cos although we ate all our meals except for breakfast the doggy bags we ended up with after our meals and took up to our rooms were eaten cold for breakfast as there was no oven or microwave iwe feel that having a microwave in the rooms would not take away the use of the dining room meals as they are good value for money and serve the most excellent meals there and their variety of meals on their menus was huge and reasonably priced not too mention the service from the chef and his assistants which was absolutely brilliant will continue going to and staying there when we are in Rotorua best place,ever