Find hotels near Roath Park, Cardiff from SAR 153

"The breakfast offered many good choices. We couldn't get the heater to work, so we were cold most of the time."

"Check in was great. Allowed to the room early. Check out day was not so good. Check out is 12. We were showering and the cleaner knocked and walked in at 10.30 then a maintenance man knocked at 11 wanting to come in. The bar staff were not helpful and no room tab was allowed. Not a smile in sight. Lovely spa area and maintained well. Plenty of towels provided. But only 4 very old saggy loungers. People had to sit on the floor. Room for more or at least some chairs."

"The staff were very friendly, and upgraded us to a castle view room on arrival which was kind. The room was spacious, with a heated towel rack in the bathroom. Lots of little touches that made our stay here very enjoyable."

"I checked in after a delayed train journey from London into an oasis of calm …❤️ I was given a complimentary upgrade to a suite which was fabulous… my room was so comfy luxurious and clean. Great selection of tea coffee and other complementary beverages plus alternative milk which I needed ❤️can’t wait to return next month… thank you "

"Had a lovely time at this hotel. Staff were very helpful and attentive. Room was clean and comfortable. Good price and better value than some higher priced hotels. Late check out which is great"

"The staff as always were extremely friendly and helpful, we mentioned it was our wedding anniversary and we went out after checking in and when we came back they had left a card, a bar of chocolate and a bottle of wine in our room! What a lovey gesture, excellent t customer service!"

"Very average hotel. I paid for parking and still got a fine from parkingeye. Hopefully hotel will sort it"

"Excellent area for exploring, good sized clean rooms and a great place to relax after a busy day!"

"Location was the only good thing about the hotel. Disappointed from the minute we arrived. The main entrance was more like a fire exit/side door out of a night club. Reception atmosphere was cold and clinical, self check in via online screens, no warm welcome from staff even though there were a few looking on. Check in not available until 3pm. My elderly parents and I arrived approx 12pm after travelling many hours with 2 small hand luggage, to attend theatre at 2pm, so I approached staff to ask if we could store our luggage. I was told this would cost £15 per item (£30) or £40 early check in. I felt completely conned by this, and noticed many others being caught out the same way. I have stayed in many hotels across the world and never been charged for this service it has always been a free courtesy. I even asked if there was any other storage places in the locality & staff said "I don't know". I have since discovered there is a storage facility nearby at Picadilly underground that charges £5. We reluctantly opted for early check in hoping to freshen up & relax in our room before going out, but there wasn't even a chair in the room and the beds were on the floor, not good for my parents at all. The whole hotel was dark and gloomy with no natural light. No comfort, no privacy with the toilet behind a misted glass door and open shower with no door at all. No facilities in the room. Nowhere to store anything. I would not recommend, have stayed in more comfortable budget hotels!"