"Did not stay here; Expedia was no help and failed to assist with moving or canceling the property after saying they would. Would not suggest the service. It is a different booking website."

"Is a decent hotel you get what you pay for."

"Our sheets and towels had random hair all in them which was not giving the cleanest appearance. The whole hotel had an odor, including our room. We also had a broken doorknob in our bathroom. The location was very convenient to nearby towns. I am wondering if this used to be well maintained hotel but has fallen recently? Definitely felt deceived by the good reviews."

"The rooms were clean, the staff was super nice, parking was great. It was me, hubby, and our dachshund in one room. My 88 year old mother was in the room next door. We have always picked this hotel when visiting Covington. We have never had any problems."

"The property advertise shuttle to and from airport, this is a total LIE. I had to Lyft there and back inquiring and extra $120 expense. Called the front desk several times to confirm the shuttle service to be lied to and hung up on, yes the clerk hung up the phone on the call while I was stranded at the airport. Finally got to the hotel was given a room with 2 queen beds when I paid for a suite, when l asked the front desk the same clerk said all the rooms are suites, another lie, the...