2/10 سيّئ للغاية
Solimar
مسافر برفقة عائلة وأطفال صغار
٢٢ فبراير ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة وحالة المنشأة ومرافقها
We stayed here starting February 19 and booked three rooms for our family. Unfortunately, the experience was extremely disappointing.
Our room was not properly cleaned and had hair in the shower. My mom’s towel had dried blood on it, and although she reported it the first day, management was never notified. My sister’s room smelled strongly of mold and had a large dehumidifier that hadn’t been emptied. There were mosquitoes in all the rooms, and every time we used the sink the water smelled like sewage.
Service was inconsistent — some employees were rude and overall the care of the property felt below standard. The pools were also not well maintained.
We did have a pleasant check-in experience, and a couple of waiters were very kind, but that was not enough to make up for the overall condition of the hotel.
We reported our concerns during the stay, and when we followed up with management, we were told nothing could be done.
Overall, this felt more like a 2-star experience. We would not return.
Solimar
أقام 4 ليالٍ في شهر فبراير عام 2026
