AWFUL! First of all, I booked through Expedia and was supposed to be at the country inn in Milan. Somehow, we ended up here with my parents ending up in Milan, these two hotels may be under the same name but they are NOT THE SAME QUALITY. When we checked in there was BLOOD ON THE HEADBOARD, popcorn and candy on the floor, soap caked onto the countertops and when I asked to be moved to another room the front desk said I would have to wait. Ok fine, can you get someone to come clean it? She told me no one would be available to clean until after 11am. Absolutely disgusting. When we got back to our “clean” room the food was still all over the floor!! I called Expedia to try to get switched to the hotel I intended on being at in the first place but they informed me after contacting the hotel that the manager would not be available until Wednesday. This was on Sunday. The front desk told Expedia that there was no way the manager would issue a refund to switch.I’m including pictures of the bloody headboard, dirty floors, disgusting hallway and the breakfast they put on display which was a JOKE! The hallways stayed littered with trash the entire time, and it wasn’t new trash, it was old like they never clean the hallways. Any time I walked downstairs I would hear the front desk talking LOUDLY about the other guests and how they had an attitude Maybe the attitude comes from being stuck in a blood soaked filthy disgusting hotel room.
