Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth
Frequently asked questions
Is Citadel House Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Citadel House Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.
What time is check-out at Citadel House Hotel?
Check-out is at 10 AM.
Where is Citadel House Hotel located?
Located in Barbican, this guesthouse is within a 5-minute walk of Hoe Park and Plymouth Pavilions. Bowling Green and Plymouth Naval Memorial are also within 10 minutes. Plymouth Station is 19 minutes by foot and Devonport Station is 29 minutes.
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Citadel House Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 47 reviews
10 - Excellent
12
Rating 8 - Good. 11 out of 47 reviews
8 - Good
11
Rating 6 - Okay. 7 out of 47 reviews
6 - Okay
7
Rating 4 - Poor. 8 out of 47 reviews
4 - Poor
8
Rating 2 - Terrible. 9 out of 47 reviews
2 - Terrible
9
7.0/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Excellent
Jo
1 July 2025
Liked: Cleanliness
Clean and tidy, very friendly staff. No frills but friendly experience.
Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window
Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each
Felt grotty and I had another trip booked here iv now cancelled it such a shame really ,
The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot
Nice building too very neglected
The wi fi was confusing too so used my own .
Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again