"The lobby is nice to get you in the door and then the rooms are cramped, dated, cold, poorly ventilated, and in dire need of a paint job. The location is excellent but it’s fundamentally a bait-and-switch. "

"Always a great stay at the Park Lane. Hidden gem on the park, we will return darling."

"The staff was very friendly and the amenities were fantastic. "

"Rooms were nice & clean. Lobby & restaurant areas had an artsy urban vibe. Very nice staff!"