"MOST BEAUTIFUL HOTEL EVER. We were in complete Awe from the moment we walked in the door. Super clean from entry door to the exit door. HIGHLY recommend. This is this only hotel we will ever stay in while in Miami. Front desk staff and bar staff service was a 10 out of 10. Only complaint was , the ice machine was out of order on floor 6 for the entire 4 days, so we had to go down to floor 5 to get ice which mad it inconvenient. OMG, don't hesitate, please book this hotel! Did I mention,...

"My request for a room on a lower floor was not only accomodated, but I was also upgraded. The staff were all very friendly and courteous, and having access to room service through Madison's restaurant was very helpful. The full kitchen was also useful. If you're an avid coffee drinker, the unit is equipped with a small drip coffee maker- I recommend purchasing your own supplies however, as the in-room option is very basic."