"The Room was clean and comfortable with good ambience. The staff is helpful"

"The hotel was extremely unclean and dirty. When I arrived to the hotel there was a gross black liquid substance all over the bathroom floor and toilet and used feminine hygiene pads laying next to the toilet on the floor. I also found a huge cockroach climbing on top of my suitcase, and there were ant/termite colonies on the walls of the room. I also modified my reservation before arriving and before the cancellation time, but the hotel did not honor this and charged me extra even though I...

"Staff harassed my guests late at night during check in and the property did not provide an extra bedding even after charging extra amount during the booking. "

"It's a good hotel with excellent service."