"The staff were very friendly, welcoming, and accommodating throughout our stay. Our room was clean, comfortable, and well-maintained. The hotel is also conveniently located close to the airport, which was a big plus, although it is situated on a very busy road.
The only issue we experienced was during check-out. The air conditioner in our room was leaking, and I used a towel to absorb the water. The towel became stained, and they’re trying to charge for it. I found this disappointing, as it was used to address a maintenance issue in the room. In my experience, it is uncommon for guests to be charged for a towel that became dirty under those circumstances.
Overall, the staff and accommodations were great, but this situation left a negative impression at the end of our stay."
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