"施設は清潔で接客も丁寧でした"

"アクセスがいいです"

"客室が広くて使いやすい。客室のお茶などもう少し多く置いて欲しかった。連泊したお客にもっと手厚くしてもらえるとよかった。朝食のバイキングは美味しかった。スタッフはスマートな対応でよかった。"

"Lovely hotel near Matsumoto Station within walking distance of everything. Friendly staff, new/clean rooms, and breakfast was good. Also free coffee/drinks at certain times of the day for guests. Would stay again!"

"出張で利用しましたが、値段の割にワンランク上のホテルでした。"

"寝坊してチェックアウトの時間を過ぎて出たにもかかわらず追加料金なしにしてくれました。"

"This hotel was excellent value for money. Our room was VERY spacious relative to other places we stayed in Tokyo/Osaka etc., and the amenities were high quality. We could see mountains out of one window and Matsumoto Castle out of the other, and it was a very easy walk to the Castle and many restaurants. It was a slightly longer walk to the train station and Matsumoto Art Museum, but it would be just as easy to get a taxi (or I assume a bus!). Really lovely place with staff that were extremely...

"Great amenities, loved the bath room, friendly staff, convenient location"