"Great experience overall! The hotel exceeded my expectations, and the customer service was top-notch. A special thank you to Nicole for her outstanding hospitality—she made sure every detail was taken care.I’m definitely looking forward to staying here again. The only feedback I would share is that the Wi-Fi could be stronger, and the building could benefit from some light renovations, as it is an older property. Overall, still a very pleasant stay!"

"Good pool!"

"I am dissatisfied with the service. They have inattentive management. Small old bathroom was not comfortable at all.I begged for two days to change the towels. The coffee machine was broken they never changed."

"Location is great but the property is worn down. It needs an update. "

"The hotel was a great location in old South beach well maintained and updated. The staff was very friendly. We weren’t able to get any of our rooms early even though we had 3 rooms including a penthouse suite and called two days ahead asking for early check in. The manager told me that check in was 4pm, which I already understood. I just couldn’t understand how they couldn’t prioritize even one of the three rooms for us. They also wouldn’t allow us a late checkout. Aside from that,...

"The hotel says it’s non-smoking, but that’s only in rooms. There were cigarette butts all over the outside of our room. One day, when we came back from dinner, our entire room smelled like pot. The staff at the pool managing the towels was the rudest person I’ve ever met at a hotel. They were seriously gate keeping the towels to 2 per person - at a pool! Then at the beach, they never had enough towels there either. There were shared couches outdoors on the patio, which our room walked right...

"All was very good until you get hit with lots of property fees and taxes. A lot of money per day."