"A combination of this useless app and some idiot had placed the marker pin for this Hotel 150km away from where it actually is. So what a waste of money ! Tried in vain to recover my funds from Hotel .com or the Hotel, both blamed the other !! No refund. Awful treatment of customer from both parties. Goes with out saying i will never use this app again, watch out !! If You have a genuine problem you can forget getting your money back !! "