Find all hotels by Independent in Nijmegen from SAR 555

"Th hotel is lovely and in a great area of town. The check in process was to put it politely "not customer friendly". We had to use an iPad to enter every bit of information, while the clerk (who had a full keyboard and could do this many times faster than 2 fingers on a small iPad) watched and did not intervene to assist unless asked. During Covid, this might have been helpful, but these days, it is simply inefficient and unnecessary. The staff were uneven - some were great (the 2nd person who was at the desk was quite pleasant) Getting a glass of wine for our room was a bit of a trial, but the person who help with a morning refreshment was wonderful. All in all, some training and systmes improvement would make this a wonderful spot."

"Great breakfast with lots of variety and beautiful views of the city! Very conveniently located next to the train station. Staff were super helpful when I was renting a bike and looking for recommendations of where to go."

"It was a fine stay - and a good value for money in principle - but there were some shortcomings. 1. staff made mistakes on my room charges (duplicated charges) - mistakes happen - and they fixed it with no problems (good service to fix the problem - no complaint about that), but there was confusion and a series of errors that would not have happened if the serving staff was simply more careful / attentive. 2. Room was mostly clean, but some dust and bathroom - specially the shower had dried soap scum on the glass and discolored plastic splash guards - toilet brush was visibly not clean - not the end of the world, but doesn't leave you feeling that the place is fresh - also shows lack of attention to details. 3. Of my 4 coffee pods in my room - two of them we actually already used or had been punctured, and the machine was dusty - again, important details that leave you wondering and not feeling confident. 4. The gym was OK - better than some - but had a kind of busted (missing two rows of players) old kids fusball table in it... why? I would stay there again if I needed a place in the region - cost was fine - food quality was pretty good even - but the service was average and the cleanliness / attention to details was average. "

"It’s a new modern hotel part of a chain Parking underneath Room was very clean and spacious Coffee / tea making facilities Bed was comfortable Walk in shower Surprised not to have a robe or slippers Breakfast was excellent but dinner was expensive and over-cooked so meat was quite dry Overall the stay was pricey"

"."

"Overall really nice place, well located next to the cathedral and square. Room was perfect for what i needed, bathroom and shower lovely and the virtual receptionist was very cool"

"When we arrived the lights and power in our room and hallway did not work for about 90 minutes, after which the problem was fixed. I suppose it was okay as they let us check in early."

"Great for families "

"Dogs barking at 7am and 11pm in the hotel next to our room less desirable"