"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Very well located for touring and near Times Square but still quiet enough to sleep comfortably. Small room but fantastic view of the city!"

"The staff was friendly even though they were extremely busy. The hotel is right across from penn station which made it convenient to take the subway and train station. The only downside I would say is having purchase their breakfast add on. They have a diner onsite and I assume we were getting at least eggs and toast or something similar with the add on. Our voucher included a coffee or juice and a pastry. That’s what they considered to be the continental breakfast and in my opinion was a rip...

"For the location and the ambiance, you can't beat this hotel. Fantastic location right next to Columbus circle across from the Lincoln Center. Amazing spot. The pool on the roof is smaller than expected but absolutely gorgeous and the views are without comparison. Our room, however, left much to be desired. It is understandable that most New York City hotel rooms are on the smaller side in my experience, but this was smaller than I expected. And on an extremely hot day, even with the air...

"Just very mediocre. Good location but a huge dark and gloomy hotel. Rooms are big but dated and showing signs of wear. Sheets were also old and appeared to be stained"

"Excellent location !!!"

"Great"

"The room had an elevator noice"