Find hotels in New River Ranch, Phoenix from SAR 421

"The room was nice and clean. The staff was friendly and helpful. The food at The Library was excellent and the lazy river was really nice and relaxing "

"Super cute, they’ve done a good job in what looks like a renovation of a different property. The area is a bit sketchy but we loved the pool in the sun a shuttle to the airport. The door flaps are not great on the bottom of the doors so we could see light coming in…which made me think about critters that could get in and also made to quite loud when people walked by at all hours. Breakfast was good but no warm eggs or bacon. "

"Front desk staff top notch. Super professional and enthusiastic, dont find that much anymore. Do yourself a favor and promote the gentleman that checked us in!"

"Great location. This hotel is walking distance from many fabulous restaurants and bars. We loved the location. We enjoyed having drinks at the bar in the hotel. The room was nice. The pool, while not large, was nice. The only reason I didn’t mark it as excellent was the WiFi connection was pretty spotty and housekeeping only came once during our 4 nights. They came one other day and left some new towels, but that was it."

"Yes "

"N/a"

"Good stuff"

"Poor poor poor service "

"The only positive I have for my stay was the staff. They are friendly, helpful with good attitudes. My room- curtains were worn so bad you can see through them. I thought the floor felt gritty on my bare feet. I took a hand towel, wetted it and rubbed back and forth from the bathroom sink to entry door, approximately 15 feet, it was black with filth. I’m not sure they ever damp mop the floors? The bed wasn’t comfortable and bathroom and tub had hair from a previous guest. I had a crack in the ceiling above the tub/shower and it was wet and in need of repair. I didn’t complain and just went with it during my 4 night stay. I understand I wasn’t at a newer hotel but wouldn’t recommend this hotel for a family. "