"Well, we didn't get to stay because there was not s single employee in the building. That means no one to check us into our already paid for room late at night....also, there was an actual guest who had a room but he locked himself out and since no employees, he was asleep in the couch in lobby. "

"The hotel is closed completely. We booked in August/paid, and drove in on the 10th. The building was completely locked and dark. Tried calling the hotel directly, and it went straight to answering machine. Had to get a last minute room at another hotel, and they said that Red Roof has been closed for almost a year. In the process of getting a refund from Hotels.com"