Find all hotels by Independent in New Buffalo, MI

"A beautiful gal checked us in. I don't remember her name but it was very pretty and started with a C. (Carmalia??) Before she assigned us a room, she asked our preferences, like which floor, close to the elevator, tub or shower? This was very appreciated!! She also explained the players club and showed us a map and was not hurried. She's definately a keeper!! Our room was very clean. Lots of pillows. Comfortable bed. Lots of lighting and storage. Microwave and fridge, coffee maker, bottled water, robe. Everything we needed. Our stay was very enjoyable except we didn't win! Lol Oh! And the shuttle from the train was great. A little miscommunication with RJ, but he was friendly and polite but Barbara got us all straightened out and was really on the ball! We'll definately be back!!"

"The first room we were assigned was dirty and there was a ton of garbage behind the table in between the beds. The hotel staff was not the most friendliest when checking out. The beds are NOT soft at all!! "

"Nice breakfast, staff helpful, very comfortable bed."

"Clean room! Nice staff! "

"There are many restaurants very close. The rooms were very clean and the one person that shined at this property was a Staff member that cleaned all the rooms and helped guests with all their questions. She alone is a 5 star 🌟 "

"The TV had issues screen mirroring, the gym and pool are underground so pretty small; good interior design and decent breakfast"

"Property was clean, tv wss broken, staff promptly fixed. Courteous and friendly staff. Breakfast was good also. Only bummer was that pool and spa "

"We came for a Celebration of Life for a very dear friend. It was great to know we had a comfortable place. "

"Room is very well decorated with amazing amenities. Lobby is so well done for relaxing and hanging out. Basement is also decorated well with great amenities "