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"My husband booked this hotel because he thought it was cool that it was an older building and the rooms were only in the 2nd and 3rd floor above a bar & restaurant. The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had...

"Has everything I'd want in a hotel room and was in a great location. Across the street from convenience store, easy to walk to local restaurants and attractions. Friendly staff, spacious, clean room. No complaints. "

"Property location was great. There is a miscommunication between Expedia and that hotel though, if you book the accessibility room there is NO sofa bed like Expedia says they have! They didn’t tell us that when we checked in which was a huge bummer"

"Quiet, clean room. Breakfast was excellent."

"The property itself was fine, but was very disappointed that the pool and hot tub were under construction—didn’t see that anywhere when booking. I was thrilled the hotel offered electric vehicle chargers, but non-electric vehicles were parked there all three nights we were there so we were never able to use it. Was also surprised the hotel didn’t offer any housekeeping during the 3 nights we were there. When I inquired they said they were too busy on the weekends."

"Clean room, very helpful staff, and pet friendly. Will definitely stay here the next time I’m in Reno!"

"Room spacious, clean, bathroom very nice."

"Beautiful place. Great food! Staff was not very helpful or warm but overall a good experience "

"I love this location. My daughter had a volleyball tournament at RSCC. Accessibility- It was about 10 min if you take the main street to RSCC. Some traffic but not as bad than being on the freeway. The location is very family friendly, quiet location tucked even if it’s off the freeway. Parking- Plenty of parking space especially when we had the late games til 10 pm. Breakfast- free breakfast buffet. Typical American style but still happy to have this option. Property - clean property....

"I really appreciated Nanette in reservations she was so kind and helpful. Our family had experienced a fire, and she made our birthday celebration still happen. All of the staff at check in were extremely polite and friendly. Just very grateful for all the people at GSR."

"Great location, friendly staff, nice amenities."

"Stayed here last year and it had improved alot...this stay was not as good as last year..the room was not very clean and people yelling all night in the parking lot?"

"There are drug addicts at all hours of the day and night outside of the hotel . Bums sleeping in the lobby . Police activity people getting arrested right outside of the casino area . The elevators and halls are overkill with fragrance smell . The staff was very nice . I would not recommend this hotel especially if you have kids with you ."

"Just awful. The staff was friendly, but overloaded. Sheets were gross and had cigarette burns. The room smelt terrible."

"Clean room"

"You get what you pay for, convenient location. If you arrive late, there's no parking left. The building is exposed in the center, extremely loud. It sounded like the third circle of hell! Bring your earplugs."

"Good rooms "

"They won't let us check in"

"Very clean and pet friendly."