"Simple clean and perfect"

"Ac broke. Didn't get fixed for last 2 days. Room didn't get made up once, in 4 days, even though we were told day 2 they would clean. Anyway, you get what you pay for."

"I arrived 4 hours before and wanted to drop my lugagge in the hotel to be able to have lunch in the mall. It was extremely hot and my lugagge was heavy to carry around. They just "don't have a service to keep the lugagges". Which I really have never seen before! They offered me the earlier checkin instead for an additional price. I have never seen this in my life, in any hotel, simple hotels and expensive hotels. They all have the service. We cannot all fit in in the checkin time of 15:00 all...

"Quiet, clean and comfortable. Hotel located very close to the suspension rail station, and walking distance to the opera house, the Engels museum and the brauhaus. Other than breakfast and a well-stocked snack and beer dispenser, you will need to go out for food and drink. But the staff are happy to recommend local bars and restaurants."

"I recently stayed at B&B HOTEL Neuss while traveling from the U.S., and overall the experience was average. The staff was friendly and helpful throughout my stay, and the breakfast was actually quite good with a decent selection each morning. Those were definitely the highlights. That said, the hotel itself felt a bit janky and worn down, and the rooms did not feel particularly clean or well-kept. Compared to U.S. standards, I would describe it as more comparable to a Motel 6 type experience...