Find hotels near Mountain Mall, Gatlinburg from SAR 235

"While we encountered some disturbances from other guests, the hotel staff was incredible and accommodating. The location is perfect, off the main strip, but close enough to walk down (it is on a hill) each day. Our kids loved the pool! The rooms could use some updating, but we all loved the hotel and seeing a bear out back by the creek was a big plus! "

"The staff was wonderful and friendly. The rooms are old, but very clean. Quaint area. Enjoyed our stay:"

"Nice area"

"Very comfortable, clean, roomy at a reasonable price. Very good breakfast - fresh warm biscuits and donut holes were yummy. Will definitely stay there again when in Gatlinburg!"

"The hotel was amazing. The breakfast staff were untrained and not great. I would have given 5/5 if not for that. Besides that the stay was amazing and I'll definitely go back. "

"Convenient location right on the strip. Comfortable beds and nice staff."

"Room was ok staff was excellent parking ok but I'm in a dispute cause the they double charged me!"

"The floors were filthy. The bottom of our socks were completely black after just 30 minutes. There were no lightbulbs in any of the light fixtures, other than the bathroom when we arrived. Could not even make a waffle because the batter was too watery. The gravy for the biscuits and gravy was super thin and tasted like salt water. You literally had to slam the door to get it to shut. When we arrived, the door to the balcony was not even closed. The light fixture on the wall was hanging from the wall. "

"Clean, wonderful staff but was told indoor pool was available but it was closed for construction. Also, we were told upon arrival that there was a $15.00 charge per night to park. I was so confused as nothing mentioned this new charge. We love staying here but was very disappointed about the pool and especially the parking charges."