6/10
This hotel get a 10 for its proximity to St Catherine Street and all the shopping entertainment and night life that Montreal is famous for. That is the good news. Everything else about this hotel is subpar and I rate it a 3 star motel as the hotel is not customer focused. Staff is not friendly. They are there to provide you keys and an invoice when you leave. The entire experience is geared to provide minimal service and limited engagement between customers and staff.
The rooms are clean. The parking is sketchy as most of the parking spaces were roped off with yellow tape limiting the number of spaces and parking choices.
I have not stayed at a Novotel before even though I have seen many of their hotels in my travels. I will not be staying at another Novotel in the future.
Glen
أقام 3 ليالٍ في شهر يونيو عام 2025