The bathroom vanity was falling apart, the kitchen light didn't work, the restaurant was constantly out of menu items and the service took forever. One day we waited at least an hour and 15 minutes for a simple lunch item!! Half the restaurant staff were terrible. The female lobby staff were not polite, friendly or helpful. They were all sullen and rude. The male lobby staff were fine. The pool was OK, but the whole place needs a makeover. It was not a hotel or resort but more like a Motel 6. We had a kitchen, but they didn't provide washclothes, towels, dish detergent, nothing. We had a coffee maker, but no coffee or tea. They also did not provide shampoo or body lotion. To buy all of this stuff either in the motel or in the convenience stores on the Hip Strip cost a fortune. If I was Expedia I would never have offered this motel as a travel option. I feel totally gypped.
